Know Before You Go

For more information, please review Park Rules and our FAQ’s

Updates The Wildlife Conservation Society is temporarily closing the Bronx Zoo, Central Park Zoo, Prospect Park Zoo, Queens Zoo, and NY Aquarium, effective March16, 2020. Our five parks will be closed and education and public programs will be cancelled or postponed.

This action is being taken as city and state leaders have called on businesses to voluntarily close to help mitigate the spread of COVID-19; and following declarations of states of emergency in the United States, New York State and New York City.

We are committed to the safety of our staff, volunteers, guests and community. During this period when the parks are closed, essential animal care and operations staff will continue to provide care for our animals without disruption. For the past weeks, we have developed plans to ensure our animals will be well cared for in the event of a disruption to regular operations due to COVID-19.

We understand that this closure has interrupted plans for WCS Members and visitors. For that reason, if you have previously purchased tickets for a zoo visit we will honor/accept them on any future date in 2020. WCS Members will automatically have their Membership extended by a month or more depending on the length of the closures. If you have specific concerns, please reach out to Member Services at membership@wcs.org or customer care team at guestrelations@wcs.org.

What if I have admission tickets that are expiring? If you previously purchased tickets for a zoo visit, we will honor/accept them on any future date in 2020. But for any specific concerns or unique circumstances, please reach out to our customer care team at guestrelations@wcs.org. For special events or program tickets for Wild Encounters or Education programs, please wait for specific instructions and updates about those experiences. We appreciate your patience and understanding.

Still continuing to rebuild: We were proud to open our newest and largest exhibit, Ocean Wonders: Sharks! in the summer of 2018. Construction and rebuilding from Hurricane Sandy continues for our main indoor restaurant, as well as three exhibit areas that remain closed.

INDOOR AND OUTDOOR EXPERIENCE: Our park is not completely indoors. Please plan ahead and dress for the weather.

AQUATHEATER SHOWS ARE WEATHER DEPENDENT: Due to the open-air stadium, our Sea Lion shows cannot operate in rain, snow or severe cold temperatures. Availability of other animal feedings are also subject to unforeseen conditions including operations or animal-related concerns. Thank you for your understanding.

NO ROOFTOP IN WINTER: Due to weather conditions, the rooftop at Ocean Wonders: Sharks! is closed during the wintertime.

Strollers Restrictions: Stroller parking is required when entering the Aquatheater. Also, when the park is crowded, stroller parking is required for the Ocean Wonders: Sharks! exhibit. Designated self-park stroller areas are near these entrances. Please take your belongings with you when parking your stroller. Wagons are not permitted inside the Aquarium.

NO RE-ENTRY: Please plan for a continuous visit. We are unable to permit reentry to the park once you leave. For the 4-D Theater, we recommend visiting at the start or at the end of your Aquarium experience, as the theater is located just outside of the park entrance.

Adult supervision required: All guests age 17 and under must be accompanied by an adult age 18 or over.

Additional Tips for Summer Visits:

PEAK SUMMER CROWDS HAPPEN ON WEEKENDS AND WEDNESDAY AFTERNOONS: If possible, plan a visit to avoid peak times. We are thrilled to see the excitement for our new exhibit, but please understand you will encounter large crowds and lines this summer. Here are a few things to keep in mind:

  • Mon, Tues, Thurs afternoons tend to be smaller crowds.
  • Camp group visits are heavy on weekday mornings.
  • Weekends are the busiest, and crowds grow throughout the day, so early arrival is best (we open at 10am)
  • When an Aquatheater show is running, it can be the best time to visit Ocean Wonders: Sharks! Once the show ends, lines grow very quickly.
  • In order to manage the crowd size inside the park, you may encounter longer lines and wait times at the entrance.
  • Only a few areas are indoors. Be prepared for sun and summer heat during your visit (sunscreen, hats, etc.)
  • Parking is LIMITED (we can’t say this enough!). If driving to the Aquarium, expect delays for traffic and parking lot temporary closures. Mass transit is best.

Parking is very limited: Due to ongoing construction significantly reducing spaces, and high summer attendance, our parking lot frequently fills to capacity. We recommend using mass transit to travel to Coney Island. Aquarium parking fees are duration-based. If driving to the Aquarium in the summer, please note that cars are only permitted to turn left into the Aquarium parking lot, and must approach heading WEST along Surf Ave (coming from Ocean Parkway)

Strollers Restrictions: During the Summer, stroller parking is required for the Ocean Wonders: Sharks! exhibit and when entering the Aquatheater. Designated self-park stroller areas are near these entrances. Please take your belongings with you when parking your stroller. Wagons are not permitted inside the Aquarium.

Beach equipment and beach attire is not permitted: Shoes and shirts are required for visiting the Aquarium. Due to limited space, we cannot have guests bring in beach equipment such as wagons, umbrellas or coolers.


Park Map

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Don't Miss

Sea Cliffs Animal Feedings

Feeding Times are based on the animals' needs. Check the board in the Main Lobby for details.

Every day, keepers use toys, treats, and training to stimulate natural behaviors. Catch the enrichment in action.

Ocean Wonders: Sharks!

Now open!

Glimpse life at the edge of the Hudson Canyon and get nose-to-nose with sharks.

*Show and feeding times vary, see daily postings in the main lobby and Aquatheater entrance.

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