What if I have admission tickets that are expiring?
If you previously purchased tickets for a zoo visit, we will honor/accept them on any future date in 2020. But for any specific concerns or unique circumstances, please reach out to our customer care team at firstname.lastname@example.org. For special events or program tickets for Wild Encounters or Education programs, please wait for specific instructions and updates about those experiences. We appreciate your patience and understanding.
When will Spineless and PlayQuarium open?
We look forward to sharing our two new exhibits, Spineless and PlayQuarium, with you. We will announce opening dates in the near future.
Does the Aquarium close during the winter? Is it open on holidays?
The aquarium is open 365 days a year, and the animals are on exhibit all year round.
What's the easiest way to get to the Aquarium?
We are located near numerous subway and bus stops. You can take the F or Q train to the West 8th Street station in Coney Island, the B36 to Surf Ave. and West 8th St., or the B68 to Neptune Ave. and West 8th St. Visit our
directions page for further information and driving instructions
Does the Aquarium have parking?
Yes. Parking is available on a first come first serve basis for Aquarium guests and WCS members. Rates are based on duration. Parking lot opens at 9:30am, Aquarium opens at 10:00am. PLEASE NOTE: Due to ongoing construction, parking capacity is limited. We recommend using mass transit.
0 – 3 hours
WCS MEMBERS with parking benefits:
Premium and Conservation Supporter: 0-3 hours = Free; 3-4 hours = $10; 4+ hours = $20
Conservation Fellow & above: Free all day
NIGHT PARKING – Friday & Saturday nights in Summer
Arriving after Aquarium admission hours. (cars must exit by 2am)
Member benefits do not apply to Night Parking after Aquarium last entry
Is there a day when admission is free?
Admission on on Wednesday afternoons, from 3:00pm to last entry, is by pay-what-you-wish donation. Please check seasonal park hours for specific last entry times each month.
Are the aquarium's hours different in the summer vs. winter?
If I leave the Aquarium grounds, can I re-enter later in the day for free?
Unfortunately, you cannot exit and re-enter without paying admission again.
What should we do for lunch?
While our primary restaurant is still under construction, visitors can enjoy a variety of snacks and beverages at our outdoor food carts and picnic table seating area inside the park. Vending booths are also available.
Can I rent a wheelchair?
A limited number of free wheelchairs are available for rent on a first come, first served basis.
Do you have lockers available for rent?
Do I get in free if I'm a member of another zoo?
WCS does not honor reciprocal memberships from other zoos and aquariums. However, by becoming a WCS member, you can enjoy free admission to all four of our New York Zoos in addition to the Aquarium.
Find out more about the benefits of membership!
Can I pay at the ticket booth by check or credit card?
Major credit cards are accepted at the booth. We do not accept checks.
Does the Aquarium offer military discounts?
Military discounts are available year-round (Military discounts are not
applicable Wednesdays after 3pm, during Donation Admission time). These
discounts are only available on-site at any Admissions booth.
Not available for
- Active Duty U.S. Armed Forces Personnel Discount: Present a valid military ID and receive FREE Value or Any Day Admission ticket, and 50% discount for up to three family members included on the same admissions transaction.
- Military Veteran Discount: Present a valid military ID and receive 20% discount on your Value or Any Day Admission ticket.
Does my school or group need to make a reservation to visit the Aquarium?
For all student and group sales pricing, please visit
Field Trips or call (800) 433-4149.
Do I have to make reservations for programs?
All public events are free with Aquarium admission. However, advance registration is required for all our Education programs.
Browse our Education Programs.
I'm a member of the media and would like to arrange a visit or take some photographs. Who should I contact?
Commercial photography or filming is prohibited without express permission of WCS Public Relations. The PR department can be reached at email@example.com or 718-265-7908
Will the Aquarium accept an animal I cannot care for?
Every year, the New York Aquarium receives many inquiries from people who would like to donate wild animals or exotic pets; however, we are not able to accept them. If you have an animal in need of a new home, please contact local and regional rescue organizations that specialize in caring for unwanted pets, such as the
ASPCA. Plans for a pet should always include care for its entire lifespan. Remember that exotic animals almost never make good pets.
Do you offer behind-the-scenes tours?
The Aquarium offers a special behind-the-scenes tour experience that highlights our Ocean Wonders: Sharks! Exhibit. Get up close to sharks and visit their habitats from above. Learn more here.
Is admission required to visit the gift shop?
If you're just here to visit the gift shop please inform our associate at the admissions desk and one of our gift shop associates will escort you inside.
What are your shop hours?
Our Gift shop hours are 10am-4:30pm (Until 6pm From Memorial Day to Labor Day)
How do I get a WCS Membership with my IDNYC municipal ID card?
Once you have received your IDNYC card, you may bring that card to the Bronx Zoo to apply for an individual
WCS IDNYC Membership. Enrollment is only available on site at the Bronx Zoo.