Does the Aquarium close during the winter? Is it open on holidays?
The aquarium is open 365 days a year, and the animals are on exhibit all year round.
What's the easiest way to get to the Aquarium?
We are located near numerous subway and bus stops. You can take the F or Q train to the West 8th Street station in Coney Island, the B36 to Surf Ave. and West 8th St., or the B68 to Neptune Ave. and West 8th St. Visit our directions page for further information and driving instructions
Does the Aquarium have parking?
Yes, parking is available at the Aquarium for $13.
Is there a day when admission is free?
Admission on summer Fridays from 4:00–5:00 p.m. and on fall Fridays from 3:00–3:30 p.m. is by pay-what-you-wish donation. Every dollar you give supports our work in caring for animals here in New York and around the world. Recommended donation is $5 per person.
Are the aquarium's hours different in the summer vs. winter?
They are. From Sept. 2, 2014 – May 22, 2015 the aquarium is open from 10:00 a.m.–4:30 p.m. From May 23, 2015 –Sept. 7, 2015 the aquarium is open from 10:00 a.m.–6:00 p.m. Last entry into the Aquarium is 1 hour prior to closing.
If I leave the Aquarium grounds, can I re-enter later in the day for free?
Unfortunately, you cannot exit and re-enter without paying admission again.
What should we do for lunch?
While our primary restaurant is still under construction, visitors can enjoy a variety of snacks and beverages at our outdoor food carts and picnic table seating area inside the park. Vending booths are also available.
Can I rent a wheelchair?
A limited number of free wheelchairs are available for rent on a first come, first served basis.
Do you have lockers available for rent?
Do I get in free if I'm a member of another zoo?
WCS does not honor reciprocal memberships from other zoos and aquariums. However, by becoming a WCS member, you can enjoy free admission to all four of our New York Zoos in addition to the Aquarium. Find out more about the benefits of membership!
Can I pay at the ticket booth by check or credit card?
Major credit cards are accepted at the booth. We do not accept checks.
Does the Aquarium offer military discounts?
The Aquarium offers year-round discounts to any active duty or reserve members of the U.S. Military when they present a valid military ID at the admissions gate. Discount includes: FREE General Admission ticket and 50% off discount for up to three family members included on the same admissions transaction. Discounted tickets are available at the admissions booths only. Military discounts are not applicable on summer Fridays after 4:00 p.m. or on fall Fridays after 3:00 p.m.
Does my school or group need to make a reservation to visit the Aquarium?
For all student and group sales pricing, please visit Field Trips or call (800) 433-4149.
Do I have to make reservations for programs?
All public events are free with Aquarium admission. However, advance registration is required for all our Education programs. Browse our Education Programs.
I'm a member of the media and would like to arrange a visit or take some photographs. Who should I contact?
Commercial photography or filming is prohibited without express permission of WCS Public Relations. The PR department can be reached at email@example.com or (718) 265-3428.
Will the Aquarium accept an animal I cannot care for?
Every year, the New York Aquarium receives many inquiries from people who would like to donate wild animals or exotic pets; however, we are not able to accept them. If you have an animal in need of a new home, please contact local and regional rescue organizations that specialize in caring for unwanted pets, such as the ASPCA. Plans for a pet should always include care for its entire lifespan. Remember that exotic animals almost never make good pets.
Do you offer behind-the-scenes tours?
The Aquarium does not offer behind-the-scenes tours but we do offer guided tours. Visitors can also hear directly from zookeepers about the animals in their care during daily enrichment and feeding demonstrations. Education programs for children and adults also provide "insider information" about our animals and how we care for them.
Is admission required to visit the gift shop?
If you're just here to visit the gift shop please inform our associate at the admissions desk and one of our gift shop associates will escort you inside.
What are your shop hours?
Our Gift shop hours are 10am-4:30pm (Until 6pm From Memorial Day to Labor Day)
How do I get a WCS Membership with my IDNYC municipal ID card?
Once you have received your IDNYC card, you may bring that card to the Bronx Zoo to apply for an individual WCS IDNYC Membership. Enrollment is only available on site at the Bronx Zoo.